If you are looking for contact information or general inquiries, please click here. |
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| 1. | Is this the first time you've purchased from Sims? |
| Yes |
| No |
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| 2. | How likely would you be to recommend Sims to a friend? (9 - Very Likely, 1 - Not Likely) |
| 1 - Not Likely |
| 2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| 9 - Very Likely |
| N/A |
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| 3. | How would you rate Sims' prices compared to other companies? (9 - Competitive, 1 - Not Competitive) |
| 1 - Not Competitive |
| 2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| 9 - Very Competitive |
| N/A |
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| 4. | How would you rate the quality of your Sims product? (9 - Excellent, 1 - Poor) |
| 1 - Poor |
| 2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| 9 - Excellent |
| N/A |
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| 5. | Based on ease of use, how would you rate the Sims website? (9 - Excellent, 1 - Poor) |
| 1 - Poor |
| 2 |
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| 7 |
| 8 |
| 9 - Excellent |
| N/A |
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| 6. | Would you buy from Sims again? |
| Yes |
| No |
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| 7. | Have you seen Sims at trade shows or advertisements in a magazine? |
| Yes |
| No |
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| 8. | Did you experience any technical issues (i.e. enclosure assembly or installation) that was not covered by the supplied mounting instructions? |
| Yes |
| No |
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| 9. | If you spoke with a Sims representative before making your purchase, please rate their quality of service and ability to assist you. (9 - Excellent, 1 - Poor) |
| 1 - Poor |
| 2 |
| 3 |
| 4 |
| 5 |
| 6 |
| 7 |
| 8 |
| 9 - Excellent |
| N/A |
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| 10. | Any additional comments or suggestions (you may include contact information here, if you wish): |
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| 11. | In order for us to more directly approach your comments, suggestions, or concerns, please provide: the name(s) or part number(s) of product(s) ordered, the order number in question, or your customer ID: |
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| 12. | Please provide your e-mail address or phone number:
(We will NOT contact you if you do not provide a valid entry in this field.) |
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